This story floored me and I wanted to share it with you in the hope that none of you will make a similar mistake. A person I’ve recently become friends with bought a wonderful one-of-a kind house in one of the Metrowest towns in 2008. It’s a beautiful place with amazing bathrooms and a gourmet cook’s kitchen, walls of windows, and had been completely gut renovated using only green materials and systems in 2007.
She worked with a Realtor and paid cash for the house, at a price that was a lot higher than it should have been. But she liked the house and planned to live there for years so she was prepared to pay what the seller was asking. Unfortunately, now she needs to sell it. This town has been hit harder than some of the neighboring ones and prices have taken a beating. The appraiser she had at the house this week, told her it was worth more than $200,000 less than what she paid 14 months ago.
Instant $200,000+ loss–if she can actually sell the house. The market didn’t sucker punch my friend, her Realtor did. If she had used a competent Realtor, my new friend wouldn’t be in this position today. Not because Realtors can do miracles or affect the market. But because if we do our jobs right, we protect our clients against expensive mistakes.
Here’s what should have happened. This was a cash deal, and nine simple words would have kept this buyer from over-paying in the first place, and facing a huge loss in the second. “Property must appraise at or above agreed offer price.”
If the Realtor knew her job, that phrase would have been in the original offer to purchase. The buyer would have paid $300 for an independent appraiser to evaluate the property (this is what a lender does to protect its interests before it gives a buyer a mortgage. If the property doesn’t appraise at the price the buyer has agreed to pay–no loan). The appraiser would have known right away that the price was too high and that the market couldn’t support it. My friend would’ve had the option to negotiate a better price or walk away.
No cash offer should ever be written up without that protective phrase in it. The Realtor didn’t know enough to her job right, but it was her client who paid the price.
Those little letters after Realtors names (ex. Anne Hollows, ABR, CRS)? Those are designations we earn for extensive additional training, study and experience–look for Realtors who have them–demand Realtors who have them. ABR stands for Accredited Buyer Representative (http://rebac.net/), and we know how to represent a clients interested so they’re fully protected. What do you think about a Realtor who doesn’t bother to do the training it takes? CRS (http://www.crs.com/) is for Certified Residential Specialist. It takes several years and a strong track record of sales to earn those three letters. Take advantage of the knowledge and professionalism any Realtor who has them brings to your transaction.
I know it seems easier sometimes to use your best friend’s Realtor brother or your neighbor that sells a couple of houses a year. If their credentials check out, go ahead and work with them. Just take the time to do your research and ask any Realtor you consider working with the tough questions about their experience and qualifications.
If someone you know and care about is getting ready to work with a Realtor in another area or another state, please let me know. I have relationships with great, qualified Realtors all over the country through my association with the Council of Residential Specialists, the REal Estate Buyer Agent Council and the great real estate coaching company that helps me to do my job better all the time. I can refer them to Realtor they can trust to represent their interests effectively, and by extension, to protect their bottom line.
Find out more about Anne Hollows and the Anne Hollows Group at Wm. Raveis Real Estate at www.sudburyproperties.com.
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